Urbanism does not deliver. We can, however, provide our customers with a referral for a professional delivery service. Prices may vary according to location, number and size of items, and setup fees . We strongly recommend a professional delivery service for your safety and security (we have heard too many “it fell out of the back” stories). You arrange the time and date of your delivery with the delivery company.
If you choose to deliver your own furniture, customers must call before a pickup from Urbanism. Due to liability reasons, furniture can only be released to a customer if arranged ahead of time. You must bring all moving materials with you (e.g. rope, blankets, etc.) and we will not be able to provide loading assistance.
Product Delivery Time is based on industry averages. We do our best to provide you with our best estimate, based upon our manufacturers latest information. However, delays do occur and are out of our control. We do not offer any monetary compensation due to delays or discontinued fabrics or furniture. But don’t worry, we will call you if your order arrives early so you can get your furniture as soon as possible.
We strive to offer you the best furniture shopping experience. We do our best to work with you and make you happy. You can always call us with any questions about your order. Due to current events we are experiencing longer lead times. We appreciate you understanding and we promise to call you as soon as your furniture arrives or if there are any issues.
To continue to be able to provide the best value possible, Urbanism does not offer any warranties and all sales are final.
We have thousands of satisfied customers, let us make YOU one of them!